Common Questions

We’re Always Here to Help

Building your new or re-facing custom cabinets can raise many questions, here we solve some of your doubts. If you can’t find the answer to your questions, call us at (919) 802-1802 or (984) 269-7000

Why is a custom cabinet better than a semi-custom cabinet?

Semi-custom cabinets are adjusted or modified and offer limited customization options. Prefabricated cabinets are built in mass quantities, with standard stock sizes and limited color options. Custom cabinets offer unique customization, providing a one-of-a-kind appearance designed to your taste and preferences.

The process of designing, building, and installing your project will depend on its complexity and size. We will need an appointment for final dimensions and design. Once the design is ready, production can take between 4 to 6 weeks. Someone will always be in touch, notifying you of the progress of your project.

The materials we use vary, primarily Maple, but the client can choose from Maple, White Oak, Red Oak, Walnut, Hickory, etc. We have different examples in the showroom, or the client can inquire if they are looking for a specific material.

Our soft close add-on provide the best handling and usability to help a proper use of your cabinet doors. Our system stops closing if someone tries to slam it, on the other hand, if they don’t close the door with enough force, it closes it automatically slowly and safely. Proper operation will avoid possible accidents, your doors will close instantly smoothly and silently.

JHR warrants that all cabinets purchased from JHR will be free from all unnatural defects in material and workmanship in accordance with JHR quality standards sheet under normal residential use. This warranty is NON-TRANSFERABLE to subsequent owners of the home. However, your hardware will have an unlimited warranty.

YES, in many cases the bases of our cabinets are new or don’t need to be removed, but you’re tired of the classic and boring design that we normally know. The re-facing service is perfect to give a total change to the image of your existing cabinets, we adjust to your ideas and look forward for the possible options to give new life to your cabinets. You will love them as much as before

Throughout the years we have analyzed and listened to all the needs of our clients, we really appreciate and take in our mind all their valuable advices.

For that reason, we created a “NON-NAIL INSTALLATION” system, our smart custom sytem allows drilling wood at a 45º angle to insert special screws that will make your cabinet stronger and more durable, this means that in your custom cabinetsyou will not see nail traces on the surface of the cabinets, which makes it look nail-free and beautiful to appreciate.

Sometimes the cabinets are easy to remove piece by piece, our system guarantees that you don’t have to damage or break your cabinets to remove them, they can be removed in one piece without damage it, and thus can be used again.

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