FAQs

FREQUENTLY

ASKED QUESTIONS

HELPFUL ANSWERS

Common Questions

We’re Always Here to Help

Building your new or re-facing custom cabinets can raise many questions, here we solve some of your doubts. If you can’t find the answer to your questions, call us at (919) 802-1802 

Why is a custom cabinet better than a semi-custom cabinet?

Prefabricated cabinets offer standard sizes and limited options. Semi-custom cabinets allow minor adjustments. Custom cabinets are fully tailored, offering unique designs that reflect your personal style.

Timelines vary based on project size and complexity. After a final measurement appointment and design approval, production typically takes 4–6 weeks. We’ll keep you informed throughout the entire process.

We primarily use Maple, but clients can choose from a variety of woods including White Oak, Red Oak, Walnut, and Hickory. Material samples are available in our showroom, or we can source specific requests.

Yes, our soft-close system ensures smooth, silent operation by preventing slamming and gently closing doors even with minimal force—enhancing safety, durability, and ease of use

JHR Custom Cabinets warrants its cabinetry to be free from unnatural defects in materials and workmanship under normal residential use for a period of two years, in accordance with our quality standards. This warranty is non-transferable. Cabinet hardware is covered by a lifetime manufacturer’s warranty for added peace of mind. For more details, please read our full warranty document at the bottom of the page.

If your cabinet bases are in good condition but the design feels outdated, our refacing service offers a fresh, modern look. We tailor the update to your style, giving your existing cabinets new life you’ll love all over again.

Choosing JHR Custom Cabinets means choosing craftsmanship, precision, and a truly personalized experience. We design and build cabinetry tailored to your lifestyle and vision, with an unwavering commitment to quality and detail. From the first consultation to final installation, we bring expertise, care, and creativity to every step—delivering timeless results that elevate your home.

From our family to yours, we're here to help





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